Privacy Policy
Last Updated: July 28, 2026
This Privacy Policy describes how Gardovia Living (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase through our website.
By using our website and services, you agree to the practices described in this Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us using the information provided at the end of this page.
1. What Information Do We Collect?
Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you:
Create an account on our website
Place an order
Contact us for support
Subscribe to updates or marketing communications
Participate in activities on our website
The personal information we may collect includes:
Name
Email address
Billing and shipping address
Phone number (if provided)
Payment and transaction information
Any other information you choose to provide
All personal information you provide must be accurate and complete. Please notify us of any changes to your information.
Information Automatically Collected
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Language preferences
Pages visited
Date and time of website activity
Referring website addresses
This information helps us maintain website security, improve performance, and understand how customers use our website.
2. How Do We Process Your Information?
We process your personal information for purposes including:
Processing and fulfilling orders
Providing customer support
Managing your account
Communicating with you about your orders
Improving our website, products, and services
Preventing fraud and maintaining website security
Sending marketing communications where you have provided consent
Complying with legal obligations
We only process your personal information when we have a valid reason to do so.
3. When and With Whom Do We Share Your Information?
We may share your information with trusted third parties when necessary to operate our business, including:
Service Providers
We may share information with third-party service providers that help us operate our website, process payments, deliver orders, provide analytics, and support our services.
Payment Processors
Payment information is processed securely through third-party payment providers. We do not store your complete payment card details on our servers.
Business Transfers
If Gardovia Living is involved in a merger, sale, acquisition, or transfer of business assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
4. Do We Use Cookies and Tracking Technologies?
Yes. We use cookies and similar tracking technologies to improve website functionality, analyze website traffic, remember customer preferences, and provide a better shopping experience.
Third-party services, such as analytics and advertising providers, may also use cookies or similar technologies to help measure website performance and display relevant advertisements.
You can control cookie settings through your browser settings. Disabling cookies may affect certain website features.
5. Is Your Information Transferred Internationally?
Your information may be transferred, stored, and processed in countries other than your own depending on the services we use to operate our business.
We take reasonable steps to ensure your information is handled securely and protected in accordance with applicable privacy laws.
6. How Long Do We Keep Your Information?
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining records, resolving disputes, and complying with legal obligations.
When your information is no longer required, we will securely delete or anonymize it where possible.
7. Do We Collect Information From Minors?
We do not knowingly collect personal information from children under 18 years of age.
If we become aware that personal information from a child under 18 has been collected, we will take reasonable steps to delete that information.
If you believe we may have collected information from a minor, please contact us at:
Email: beth@gardovialiving.com
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Do We Respond to Do-Not-Track Signals?
Some browsers include a Do-Not-Track feature that allows users to express privacy preferences.
Currently, there is no universally accepted standard for responding to these signals. As a result, we may not respond to all browser Do-Not-Track requests.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
Gardovia Living
Attn: Returns
Market St & Pitt St
Sydney, New South Wales 2000
Australia
Email: beth@gardovialiving.com
12. Review, Update, or Delete Your Information
If you would like to review, update, or delete your personal information, please contact us using the information above.
We will review your request and respond according to applicable privacy laws.