Shipping Policy
Last Updated: July 28, 2026
Thank you for choosing Gardovia Living. We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
We offer free shipping on all orders within Australia and work to ensure your products arrive safely and on time.
Order Processing Time
All orders are processed within 1–3 business days after your order has been successfully placed.
Orders are not processed or shipped on weekends or public holidays. During busy periods, sales events, or holidays, processing times may take slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Locations
We currently ship orders within Australia.
We are continuously working to improve our shipping services and may expand our delivery locations in the future.
Delivery Timeframes
Estimated delivery times after your order has been shipped are:
Standard Shipping: 3–10 business days
Please note that delivery times are estimates only and may vary depending on your location, shipping carrier, weather conditions, public holidays, and other circumstances outside of our control.
Shipping Costs
We are pleased to offer free shipping on all orders placed through Gardovia Living.
There are no additional shipping charges applied during checkout. The price displayed at checkout is the final amount you will pay for your order, excluding any applicable taxes or fees where required.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details when available.
You can use the tracking information provided to monitor your order’s delivery progress.
Delayed or Lost Orders
While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances outside our control, including shipping carrier delays, weather conditions, customs delays (if applicable), or incorrect shipping information provided by the customer.
If your order has not arrived within the expected delivery timeframe, please contact us at:
Email: beth@gardovialiving.com
We will review your order details and assist you with the next steps.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an order is shipped to an incorrect address due to incorrect information provided by the customer, any additional shipping costs required to resend the order may be the customer’s responsibility.
Damaged or Missing Items
If your order arrives damaged or you receive incorrect or missing items, please contact us as soon as possible after receiving your order.
Please include your order details and any relevant photos so we can review the issue and assist you.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Gardovia Living
Market St & Pitt St
Sydney, New South Wales 2000
Australia
Email: beth@gardovialiving.com