Return Policy

Last Updated: July 28, 2026

Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied with your purchase for any reason, you may request a return for a refund or exchange. Please review the details below for more information about our return policy.

Returns

All return requests must be submitted within fourteen (14) days of receiving your order.

To be eligible for a return, all returned items must meet the following conditions:

• Items must be in new and unused condition.

• Items must be returned in their original packaging.

• All original tags and labels must be attached.

Items that do not meet these conditions may not be eligible for a return.

Return Process

To initiate a return, please securely place the product in its original packaging and mail your return to the following address:

Gardovia Living
Attn: Returns
Market St & Pitt St
Sydney, New South Wales 2000
Australia

Customers are responsible for return shipping charges.

After we receive your returned item, we will inspect its condition and process your return or exchange.

Refunds

Once your return has been received and inspected, we will process your refund or exchange.

Please allow at least three (3) days from the receipt of your returned item for your return or exchange to be processed.

You will receive an email notification once your return has been completed.

Refunds will be issued to the original payment method used for the purchase.

Exceptions

For defective, damaged, or incorrect products, please contact us using the contact details below to arrange a refund or exchange.

Questions

If you have any questions regarding our Return Policy, please contact us:

Email: beth@gardovialiving.com